Frequently Asked Questions
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, as long as the item is in its original condition, unworn, and with all tags attached. Please note that custom-made or personalized items cannot be returned unless they are defective. For more details, visit our Return Policy page.
How do I track my order?
Once your order is shipped, you will receive an email with your tracking information. You can also track your order by entering your tracking number on our Order Tracking page.
Can I change or cancel my order after placing it?
Once an order is placed, we immediately begin processing it to ensure timely delivery. Unfortunately, this means we cannot change or cancel orders after they are placed. However, you can return or exchange the item once it arrives.
Do you offer custom-made items?
Yes! Many of our products are custom-made to order. This helps us reduce waste and offer personalized items just for you. Custom items take a little longer to process, so please allow extra time for delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods like Apple Pay and Google Pay.
How long will it take for my order to arrive?
Processing times for orders typically range from 1-3 business days. Delivery times depend on your location and shipping method. Standard domestic shipping usually takes 5-7 business days, while international shipping can take 7-14 business days.